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We offer closeouts and overstocks, vendor returns and customer returns.
Closeouts
and overstocks are, for all practical purposes, new merchandise,
meaning that it has not been sold at the retail level. There is the
possibility of some freight or handling damages, but it will be very
little. Almost all of our clothing is brand new with tags, with the small possibility of dressing room damage. As a rule we say you can see 3-5% damage, 95% with tags. But there is a good chance you will see less damage.
Vendor
returns are products returned by the retailer to the vendor. This could
be because of blemishes, damaged packaging or freight/handling damage.
Catalog
returns are items that have been purchased by a customer and then sent
back to the catalog company for any number of different reasons. The
item may have been delivered late, buyers remorse or it may have been
damaged during shipping. On many occasions, however, it is simply
returned because the customer does not like the item or because it is
not what they thought it would be. Generally speaking, catalog returns
are very clean.
Customer
returns, like catalog returns, are items that have been purchased by a
customer and then brought back to the store for any number of different
reasons; the item may missing a part, they found it cheaper somewhere
else, buyers remorse or doesn’t work just to name a few. On many
occasions, however, it is simply returned because the customer does not
like the item or because it is not what they thought it was. Typically
you can make more profit with customer returns, because your cost is so
low, but you generally will have to work some of the merchandise (e.g.
order missing parts, repair broken pieces etc.)
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